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Frequently Asked Questions

What is VIPCARDS.FR?

VIPCARDS.FR is a 100% digital membership system giving access to exclusive partner benefits across France. This is not a bank card — it is a free digital VIP access card used by residents and tourists.

How do I get a VIP Card?

You simply create a free account and choose the VIP Card type that matches you: Resident or Tourist. Your digital card appears instantly in your account after activation.

Do I need to register before getting a card?

Yes. A free account is required to activate your digital VIP Card and securely link it to your dashboard.

What types of VIP Cards are available?
  • Resident VIP Card – Valid for 1 year. Access to Resident Benefits and relevant partner categories.
  • Tourist VIP Card – Valid for 30 days. Access to Tourist-only or Mixed partner categories across France.
Where can I use my VIP Card?

You can use it in restaurants, spas, salons, boutiques, attractions, activities, and other verified partner locations. Partners may choose who receives their benefits: Tourists Only, Residents Only, or Both.

Will I see all partner locations?

Yes. All visitors can freely browse partner listings. After activating your card, the system highlights and filters the locations that match your card type: Resident, Tourist, or Both.

Can I use my VIP Card multiple times?

Yes! You can use your digital VIP Card as many times as you wish during its validity period.

Is this a physical card?

No. The VIP Card is fully digital. No delivery, no printing, no plastic. You simply show your live QR code from your account.

What happens after I activate my card?

Your digital card appears instantly in your account, displaying:

  • Your full name
  • Card type: Resident or Tourist
  • Expiration date
  • Unique membership ID + QR code
Can businesses choose who receives their discount?

Yes. Each partner can select one of the following options:

  • Tourists Only
  • Residents Only
  • Both Groups

Your choice determines where your listing appears on the platform.

I’m a business owner. How do I join?

Visit the Become a Partner page and contact us by email. We will guide you through the onboarding process.

Is the VIP Card safe?

Yes. Each card includes a unique ID, a QR code, and live verification to prevent screenshots or misuse.

What are the rules for using the VIP / Tourist Card?

You can find all usage rules here: VIP & Tourist Card – Terms of Use. Please read these conditions before using your card in a partner venue.

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