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Frequently Asked Questions

What is VIPCARDS.FR?

VIPCARDS.FR is a 100% digital membership system giving access to exclusive partner benefits across France. This is not a bank card — it is a digital VIP access card used by residents and tourists.

How do I get a VIP Card?

You simply register and purchase the VIP Card you prefer (Resident or Tourist). Your digital card appears instantly in your account after payment.

Do I need to register before buying a card?

Yes. A free account is required before accessing the shop and purchasing a card. Registration ensures your digital card is linked securely to your dashboard.

What types of VIP Cards are available?
  • VIP Card (Residents of France) – Valid for 1 year. Access to Resident Benefits and relevant partner categories.
  • Tourist VIP Card – Valid for 30 days. Access to Tourist-only or Mixed partner categories across France.
Where can I use my VIP Card?

You can use it in restaurants, spas, salons, boutiques, attractions, activities, and other verified partner locations. Partners may choose who receives their benefits: Tourists Only, Residents Only, or Both.

Will I see all partner locations?

Yes. All visitors can freely browse partner listings. After purchasing your card, the system highlights and filters the locations that match your card type (Resident, Tourist, or Both).

Can I use my VIP Card multiple times?

Yes! You can use your digital VIP Card as many times as you wish during its validity period.

Is this a physical card?

No. The VIP Card is fully digital. No delivery, no printing, no plastic. You simply show your live QR code from your account.

What happens after I buy a card?

Your digital card appears instantly in your account, displaying:

  • Your full name
  • Card type (Resident / Tourist)
  • Expiration date
  • Unique membership ID + QR code
Can businesses choose who receives their discount?

Yes. Each partner can select one of the following options:

  • Tourists Only
  • Residents Only
  • Both Groups

Your choice determines where your listing appears on the platform.

I’m a business owner. How do I join?

Visit the Become a Partner page and contact us by email. We will guide you through the onboarding process.

Is the VIP Card safe?

Yes. Each card includes a unique ID, a QR code, and live verification to prevent screenshots or misuse.

What are the rules for using the VIP / Tourist Card?

You can find all usage rules here: VIP & Tourist Card – Terms of Use. Please read these conditions before using your card in a partner venue.

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