Privacy Policy & GDPR Compliance
Last updated: November 2025
VIPCARDS.FR is committed to protecting your privacy and handling your personal data responsibly. This policy explains how we collect, process, store, and protect your information in accordance with the General Data Protection Regulation (GDPR – EU 2016/679).
Personal Data We Collect
We may collect the following information when you use our website or purchase a VIP/Tourist card:
Full name
Email address
Billing and shipping address
Phone number
Order details
Payment method (processed securely via external gateways such as Stripe or PayPal — we do not store card numbers)
IP address and device information
Website analytics data (cookies, browsing behavior)
Purpose of Data Collection
Your personal data is used only for the following purposes:
To process and deliver your VIP/Tourist card
To manage your account and purchase history
To send important service updates (activation, expiration reminders)
To respond to support requests
To improve website performance, security, and user experience
To comply with legal and fiscal obligations
VIPCARDS.FR does not send spam, sell, or rent personal data.
Legal Basis for Processing
We process your personal data under these lawful bases:
Contractual necessity — to deliver your VIP/Tourist card
Consent — when you register or subscribe
Legal obligation — accounting, taxation, billing
Legitimate interest — fraud prevention, service improvement
Data Retention
We keep personal data only for as long as needed for:
Order and account management
Legal and tax requirements
You may request data deletion at any time, unless retention is required by law.
Cookies & Tracking
VIPCARDS.FR uses cookies to:
Improve navigation
Analyze traffic
Personalize user experience
You may disable cookies from your browser settings at any time.
Data Sharing
Your data is never sold. It may be shared only with:
Secure payment processors (Stripe, PayPal, etc.)
Hosting providers
Security and analytics tools (e.g., Cloudflare)
All third parties comply with GDPR regulations.
Your GDPR Rights
You have the right to:
Access your personal data
Request correction
Request deletion (“right to be forgotten”)
Limit processing
Withdraw consent
Request a copy of your data (data portability)
File a complaint with your EU data protection authority
To exercise any rights, contact us at: support@vipcards.fr
Contact Details
If you have questions about data protection or GDPR compliance:
VIPCARDS.FR — Data Protection Officer (DPO) Email: support@vipcards.fr