Privacy Policy (GDPR Compliance)

Last updated: May 2025

VIPCARDS.FR is committed to protecting your personal data and your privacy. This policy explains how we collect, store, and use your data in compliance with the General Data Protection Regulation (GDPR – EU 2016/679).

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1. What information we collect

We may collect the following personal data:

Name and surname

Email address

Billing and shipping address

Phone number

Payment method (processed securely via third-party platforms)

IP address, device information, and browsing behavior (for analytics)

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2. Why we collect your data

We use your personal information to:

Process your orders and deliver your VIP card

Manage your membership

Contact you with updates or support

Improve user experience and website performance

Ensure legal and security obligations are met

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3. Legal basis

Your data is processed lawfully under the following legal grounds:

Your explicit consent

Fulfillment of a contract (card purchase)

Legal obligations under applicable law

Legitimate interest in improving our services

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4. Data retention

We retain your data only as long as necessary to provide services or comply with legal obligations. You may request data deletion at any time.

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5. Cookies and tracking

We use cookies to enhance navigation, analyze traffic, and remember user preferences. You can adjust your browser settings to decline cookies or delete them.

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6. Sharing your data

Your personal data is never sold. It may be shared with secure payment processors (e.g. Stripe, PayPal) or technical providers assisting with service delivery.

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7. Your rights under GDPR

You have the right to:

Access your data

Request correction or deletion

Withdraw consent at any time

File a complaint with your data protection authority

To exercise any of these rights, please contact us at: support@vipcards.fr

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For more information on how we handle your data, please read our full Privacy Policy.